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Truth in Pricing Promise |
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At any time, our customers are able to
request documentation relative to the pricing of work
performed at their locations. Our customers will always
know exactly what our markup was and can rest assured
that they will never receive excessive markups for service.
Click here to request
additional information about the Truth in Pricing Promise.
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State-of-the-Art Maintenance Management
System |
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Our state-of-the-art system was designed
to meet the specific needs of our customers. The system
is fully customizable and allows |
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- Work
order tracking
- Repair
history for all locations
- Contractor
network database
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- Contractor
dispatching history
- Job/Invoice
tracking
- Customized
reporting tools
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Quality Assurance & Customer
Satisfaction |
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FMS ensures that every customer will be
contacted within 24 hours of completion
of work to certify customer satisfaction. If for any reason
you are unhappy with the service performed, FMS will immediately
correct the issue. FMS offers an unconditional guarantee
of satisfaction.
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Professional Memberships |
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FMS maintains membership in the following
associations to stay abreast of the most up-to-date industry
practices and procedures.
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PRSM - Professional Retail Store Maintenance
Association |
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The
Professional Retail Store Maintenance Association
(PRSM) represents a group of individuals and their
companies dedicated to advancing industry awareness
of retail facilities maintenance for all industries,
while promoting professional and ethical standards
to service customers with added value. |
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TRP - The Retail People |
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The Retail People
(TRP) is the official networking association of
Retail Construction Magazine. Members include retail
design, construction, facilities maintenance, development,
and real estate executives from the nation's leading
retail and restaurant chains. The mission of TRP
is to promote communication and best practices among
business professionals who are responsible for the
design, construction, renovation, and operation
of retail environments. |
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